Spotlight

Current Mandates

Due to factors such as confidentiality and sensitivity, the below represents only a fraction of our mandates:

Store Manager - Luxury

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Company Description

A leading luxury fashion house is looking for store managers for their Middle East operation.

Key Responsibilities

  • Develop the Store turnover by managing the sales team, respecting commercial policies and brand identity
  • Ensure efficient and profitable day-to-day management of the Store, encouraging optimum standards and activity
  • Provide the best service to the customers.
  • Direct, coordinate, monitor all Store activities consistent with goals, standards, policies, procedures of the brand.
  • Act as a brand ambassador in the region
  • Set an action plan to build client data base 
  • Set up an action plan for the store to drive and track sales on timely basis to ensure budget/goals are met
  • Ensure the highest level of customer service 
  • Hold regular team meetings
  • Motivate and encourage the team to achieve strategic objectives and target
  • Foster an environment of teamwork and cooperation 
  • Delegate appropriately to subordinates and follow up their progress
  • Educate the team on brand DNA 
  • Ensure  proper functioning and image of the boutique through adequate  staffing,  efficient  working schedule and efficient store operations 
  • Share best practices, experiences with other store managers 
  • Coordinate and follow up on training programs with the local HR team
  • Manage personal development and skills of the team and regularly coach the sales team in product knowledge
  • Capture and update CRM data for each customer
  • Regularly analyze the database and take  appropriate actions
  • Ensure the store image is in line with brand standards at all times 
  • Ensure that boutique environment is always in optimum condition: cleanliness, maintenance of furniture, fixtures and décor
  • Ensure efficient management of stock and control procedures to prevent discrepancies and loss 
  • Conduct regular stock checks and accurate record keeping
  • Ensure security procedures are followed

 

Skills

  • Strong leadership skills
  • Highly organized
  • Relationship building skills
  • People management skills

Success Stories

"Working with ND Associates was a very pleasant experience. They are really prompt in terms of their response towards the open positions and always give their level best to close the mandates within the given time frame.  We have no doubt ND & Associates has a bright future ahead of them if they keep providing similar level of services."

-Managing Director, Middle East’s leading IT Distributor

"We approached ND & Associates to work with us to strengthen the senior management team within our organization.  We selected ND & Associates based on their proven track record of delivering results. We are very pleased with their work as they have attracted excellent candidates that perfectly match our complex and often niche roles within the organization."

-CEO, Global jewelry and watch retailer

"We are extremely pleased to work with ND & Associates. The communication and recruitment methodology were clear and the consultant acted as a ‘superb mediator' between the hiring manager and the candidate. ND & Associates also served as a recruitment advisor to our organization. Hence, the overall experience was great and we would like to work with them again."

-HR Business Partner, Major industrial supplier for the construction industry

"ND & Associates was able to help us find in a short period of time the right candidates for a difficult position to fill which involved industry and specific product knowledge that we had been searching to fill for a longer period of time.   The support and initial proposal pool of candidates was exact match for the position we had open.  Throughout the process, ND& Associates was very proactive to understand not only the skills we required from the candidates, but to understand our business model and our company culture to ensure the proposed candidates would be the right fit for both our organization and the applicant. The overall process from initial request to the onboarding of the employee was very smooth and fast."

-General Manager, Major industrial supplier for the construction industry

"ND & Associates have always provided us the right candidates that match our organization's requirements. ND & Associates' comprehensive database, specific expertise and knowledge of the industry enable them to deliver results in a timely manner. We are continuously working with the team because of their unparalleled headhunting expertise, methodology and professionalism."

-Owner, Middle East’s leading Specialist IT Distributor

"It is always a great experience working with ND & Associates. The Associate was able to identify exactly the type of candidate we were seeking and has sourced the best available profiles for us in a short frame of time. He provided us with impressive service and excellent support"

-HR Director, Largest luxury Retail Company in Qatar

"Professional services offered by ND & Associates with highly qualified and hand-picked candidates."

-Group HR Director, The largest sugar refinery worldwide

"ND Associates supported us very well during all assignments - especially for higher management positions. ND& Associates' team did an impressive and fast job in pre-selecting the right candidates in terms of qualification and experience, but also in terms of soft skills and personality, in line with our corporate culture. The chosen candidates were all fitting very well into our team and quickly become essential elements of our success"

-Chief Financial Officer, Major Toy manufacturer and distributor

"ND and Associates have been excelling in advising and proactively arranging the process from start to finish. They are closely monitoring each of the applications and provide timely feedback"

-Group HR Operations Manager, Multinational Insurance Company

"ND & Associates is very professional Headhunter which provides best class headhunting services"

-MENASales Director,International technology solution provider

"Overall the services of ND & Associates are excellent"

-Group HR Director Middle East, Italian luxury fashion house

"ND & Associates not only met but exceeded our expectation with regards to quality of the candidates presented"

-Commercial Director, MENA IT Products distributor

"ND & Associates manage to headhunted and attracted superb candidates that perfectly match our complex and often niche roles"

-Head of Talent & Acquisitions, Leading Middle-Eastern Bank

"I am impressed by the quality of services offered by ND & Associates, the reliability of the candidates, the warm approach and good command of communication of the consultant was amazing. Definitely ND & Associate will be at the top of my mind with regards to our company recruitment requirements"

-CEO, Leading lighting contractor

Of all 9 employees that ND & Associates have carefully selected for us are still with us, doing a great job. It has been the fastest recruitment process I have ever experience in more than 15 years in the business and this could have not be possible without the Associate who has exceeded all expectation. As you may know I have now recommended ND Associates to 3 other companies based in Dubai and without doubt, will be calling your services again

-General Manager, Largest luxury Retail Company in Qatar